How to do what

Wall network sockets use 802.1x authentication with university credentials.

Visit the relative page.

Use the dedicated portal.

Unwanted email can be found in the “junk mail” folder of your mailbox.

When you receive a spam message, you can notify the system in the following ways:

• Outlook users can report it using the reporting functions in the “Home” menu;
• Everyone can drag the message into the “Junk Mail” folder to indicate it is unwanted;
• Thunderbird users with IMAP can mark the “Junk Mail” folder as the junk folder and use the application’s built-in tools.

If you notice that a message is missing and cannot be found even in the junk folder, please report it by emailing help.polo2@ticket.unipi.it (cc: help@dm.unipi.it).

To create an announcement for a conference or seminar to appear on the Department homepage, fill out the dedicated forms available on the Manage platform.

To promote an event or news item on the Department’s social media, write to redazioneweb@dm.unipi.it.

The “Centro di Calcolo” provides a web server that allows you to independently publish HTML pages (e.g., personal pages or pages for conferences and events). The procedure is described on the relevant page.

Alternatively, you can create a personal webpage by connecting to the server pagine.dm.unipi.it via SSH, using your ID (a0xxxxx) as username and your university password. This can be done via terminal using the command: ssh a0xxxxx@pagine.dm.unipi.it or via a graphical file transfer program using: ssh://a0xxxxx@pagine.dm.unipi.it.

You can then create a directory called public_html and place an index.html file inside it containing your main page. The page will be immediately available at: https://pagine.dm.unipi.it/~a0xxxxx/

You can later request a custom alias (to replace ~a0xxxxx) by emailing help.polo2@ticket.unipi.it.

Department staff are advised to follow the instructions provided on the relevant page.

For invitations related to seminars and/or scientific collaborations, fill out the dedicated form on the Manage platform. Remember to indicate if a workspace in a Department office is required.

For reimbursements, the following forms must be completed:

• External personnel assignment form: .doc format; PDF format
• External personnel reimbursement form: .doc format; PDF format

These must be submitted to the Research Unit (see the administration offices page for more information).

For university staff, please refer to the dedicated portal for all mission-related procedures.

Visit the relevant pages: Microsoft 365 and Google Workspace.

To book “Aula Seminari”, “Aula Riunioni” and “Aula Magna” at the Department, as well as tablets, laptops, and projectors, use the Rooms portal (click “login” at the top right and sign in with your university credentials). To book desks reserved for research collaborators, use the Scrivanie portal (click “Log in” at the top right and sign in with your university credentials).

Note: Aula Magna bookings made through Rooms are subject to confirmation by the administration staff.

For booking classrooms in the Fibonacci campus and “Aula 3” and “Aula 4”, check availability and request booking by emailing the Teaching Unit.

To use one of the four bicycles provided by the Department, book it through the dedicated portal and collect the keys at the reception desk. For more information and assistance, visit the relevant page.

Faculty members and postdoctoral fellows experiencing disruptions due to renovation works can temporarily book a desk in the Ex Albergo building via the Scrivanie per lavori portal (click “Log in” at the top right and sign in with your university credentials).

Note: the Scrivanie portal is reserved for booking workstations for research collaborators.

Fill out the dedicated form.

Students enrolled in Mathematics degree programs (Bachelor’s, Master’s, or PhD) can request issuance or activation of their Department access card by filling out the form on the CAPS platform.

Note: During the installation of the new air conditioning system, some printers may be temporarily moved or removed.

You must connect to the wired network; printers will then be directly available. For configuration and a list of available printers, refer to the relevant page). A web printing service is also available.

Contact the administrative office by writing to segamm@dm.unipi.it. It is recommended to first consult the page describing staff responsabilities.

Write to help@dm.unipi.it.

Open a ticket with the POLO 2 IT system by writing to help.polo2@ticket.unipi.it.